Privacy Policy
Last updated: July 30, 2026
Neu Level Therapy and Wellness respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website, contact us, submit a form, or interact with our online content.
This policy applies to the Neu Level Therapy and Wellness website located at:
This policy does not fully cover the Neuro Forge mobile app. Neuro Forge will have its own separate privacy policy because it may involve app accounts, exercise activity, care-team workflows, caregiver confirmations, and account deletion requests.
Who We Are
This website is operated by Neu Level Therapy and Wellness.
Website:
https://neuleveltandw.com
General support:
support@neuleveltandw.com
Privacy questions:
privacy@neuleveltandw.com
Information We May Collect
When you use this website, we may collect information that you choose to provide, such as:
- Name
- Email address
- Phone number
- Message details
- Appointment or service inquiry details
- Information submitted through contact forms
- Any other information you choose to send to us
We may also collect basic technical information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website or search source
- General website usage information
Please do not submit sensitive health, financial, identification, or emergency information through website forms unless it is specifically requested and appropriate for the service you are requesting.
Contact Forms
If you submit a contact form, we collect the information you provide so we can respond to your inquiry, provide support, schedule services, follow up with you, or improve our services.
Form submissions may be reviewed by Neu Level Therapy and Wellness and trusted service providers who help us operate, secure, maintain, and support the website.
Comments
This website may not allow public comments. If comments are enabled, we may collect the information shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.
If Gravatar is enabled, an anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at:
After approval of a comment, your profile picture may be visible to the public in the context of your comment.
Media
If users are allowed to upload images to the website, they should avoid uploading images with embedded location data, such as EXIF GPS data.
Visitors to the website may be able to download and extract location data from publicly available images.
Cookies
This website may use cookies to support basic website functionality, security, analytics, spam prevention, user preferences, and login sessions where applicable.
If comments are enabled, visitors may be able to choose whether to save their name, email address, and website in cookies for convenience. These cookies may last for up to one year.
If website login is enabled, temporary and session cookies may be used to determine whether your browser accepts cookies, keep users signed in, and remember screen preferences. Login cookies are removed when users log out.
If you edit or publish website content, an additional cookie may be saved in your browser. This cookie does not include personal information and simply indicates the post ID of the article edited. It may expire after one day.
Embedded Content From Other Websites
Pages on this website may include embedded content, such as videos, images, maps, social media posts, forms, articles, or other content.
Embedded content from other websites behaves as if you visited the other website directly. Those websites may collect data about you, use cookies, use third-party tracking, and monitor your interaction with the embedded content.
We are not responsible for the privacy practices of third-party websites or services.
Analytics and Tracking
This website may use analytics tools to understand website traffic, page performance, visitor behavior, and marketing effectiveness.
Analytics tools may collect technical and usage information, such as pages visited, device type, browser type, general location information, referral sources, and interaction data.
We should configure analytics tools in a privacy-conscious way and avoid collecting unnecessary sensitive information.
How We Use Information
We may use information collected through this website to:
- Respond to inquiries
- Provide information about services
- Schedule or support consultations
- Improve the website
- Maintain website security
- Prevent spam, fraud, or abuse
- Understand website traffic and performance
- Follow up with users who contact us
- Support business operations
- Comply with legal or regulatory obligations
Who We Share Information With
We may share information with trusted service providers who help us operate, secure, maintain, analyze, and support the website.
These providers may include:
- Website hosting providers
- Form tools
- Email providers
- Scheduling tools
- Analytics providers
- Spam-prevention tools
- Security tools
- Technical support providers
- Website maintenance providers
We do not sell personal information.
How Long We Retain Information
We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, prevent fraud or abuse, and maintain website security.
If comments are enabled, comments and related metadata may be retained to support moderation and spam prevention.
Contact form submissions and inquiry records may be retained as part of normal business operations unless deletion is requested and deletion is legally and technically appropriate.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
To make a privacy request, contact:
privacy@neuleveltandw.com
We may need to verify your identity before completing certain requests.
We may retain some information when required or permitted for legal, security, administrative, business, or recordkeeping purposes.
Security
We use reasonable administrative, technical, and organizational safeguards to help protect information submitted through the website.
However, no website, email, form, or online service can be guaranteed to be completely secure. Please use caution when submitting information online.
Links to Other Websites
This website may contain links to other websites. We are not responsible for the content, security, or privacy practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Neuro Forge Mobile App
Neu Level Therapy and Wellness also provides Neuro Forge, a mobile app designed to support home exercise tracking, consistency, and care-team review where enabled.
Neuro Forge will have a separate privacy policy because it may involve app accounts, role-based access, exercise activity, progress information, caregiver confirmations, security events, and account deletion requests.
Neuro Forge Privacy Policy:
Neuro Forge Account Deletion:
Where Information May Be Sent
Visitor comments, form submissions, analytics data, technical information, or security-related information may be processed through trusted service providers, including spam detection services, website hosting providers, analytics tools, email providers, scheduling tools, security tools, and technical support providers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we may revise the “Last updated” date at the top of this page.
Your continued use of the website after changes are posted means you acknowledge the updated policy.
Contact Us
For general questions, contact:
support@neuleveltandw.com
For privacy questions or privacy-related requests, contact:
privacy@neuleveltandw.com